All returns require prior authorization. Any returns received without a RA# will not receive credit. Any returns outside of warranty returns are subject to a 20% restocking fee and the customer is responsible for return freight.
Many items look similar but cannot be guaranteed based on appearance. It is recommended that you confirm the part number you are ordering meets your needs for your specific model and serial number.
If you need to facilitate a return, please email us at returns@forkliftpartsexpress.com with your order information, the item you wish to return and the reason.